Billing

For Questions Contact: Patricia Wickham
Tel.: 613-562-5800 ext. 7331

Estimates / Quotes

Estimates or quotes can be provided to aid clients in preparing purchase orders (POs) or for planning and budgeting purposes. Please request quotes from Patricia. Our price list can also be used for quick budgeting purposes. If you are requesting a special service not included on the price list, please contact Paul directly.

Purchase orders (PO)

A PO may be required by your university / institution in order to confirm the cost of the services you are requesting from the Hatch lab as well as to authorize and allocated the funds for eventual payment. Please contact your accounting department to determine if a PO is necessary. Purchase orders should be emailed to Patricia Wickham.

Invoices

  • Client Billing info should be provided directly in the submission file, including your purchase order (PO) or contract number, if one is being generated. The billing contact and address should be that of the person or department paying the invoice, as the invoice will be e-mailed to their attention. The invoice can however be e-mailed to more than one person, so please include any extra e-mails in the comment section (keeping in mind that we generally also cc the submitter when e-mailing the invoice, even if the main billing contact is in Accounts Payable).
  • Canada & USA: invoices are generated anywhere from 1 - 4 weeks after all samples have been analysed and the client has received the data. Invoices are e-mailed as pdf attachments.
  • International: invoices are generated upon reception of the submission files(s) but prior to sample analysis in the case of international clients. Results will be e-mailed once payment is received.

Payments - invoices are payable upon receipt (net 30 days).

  • Cheques: Please include the invoice number on all cheques.
    Make cheques payable to: The University of Ottawa / Hatch Lab
    Mail payment to: (please pay attention to address below - uOttawa has many vendor numbers and addresses)
    G.G. Hatch Stable Isotope Laboratory
    25 Templeton St., ARC 426
    Ottawa, ON K1N 6N5
    c/o Patricia Wickham
  • Bank transfers: Please e-mail Patricia to request our bank information and advise her of your intent. It is critical that the invoice number be included on the payment. There is only one bank account for the entire university and payments must be identified and re-directed to the various departments, services and labs.
  • Direct deposits: If the direct deposit form has previously been completed and returned by the University of Ottawa (including a copy of a cancelled cheque), please simply advise us that payment will be made via direct deposit. It is critical that the invoice number be included on the payment. There is only one bank account for the entire university and payments must be identified and re-directed to the various departments, services and labs.
  • Credit card: If paying via credit card, please inform Patricia upon receiving the invoice and she will e-mail you an authorization form to be completed.
  • FOAP (Cost centre): Internal clients need simply to provide a FOAP for debit. Patricia will check at the time of billing to ensure that the funds are still available. She also requires written proof by e-mail that you have approved the debit.
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